This leading organisation is a real leader in it’s field! They now have a contract opportunity, to work in a hybrid role in Sunnyvale, California for a Salesforce Business Analyst with Field Service Management, Case Management and Call Center – this is a hybrid role based out of Sunnyvale, California for a 6 months contract in length and may extend. You will be onsite from Day one and it will then go Hybrid.
Job Details:
Applicants require the following background :
Degree
6-8 years+ as a Business analyst – ESSENTIAL
5 years+ supporting Field Service and Customer Support Business functions
Salesforce Field Service Management, Case Management and Call Center – ESSENTIAL
Strong communication skills
Salesforce certified
Salesforce and SAP integration – ESSENTIAL
Medical Device company experience
Service cloud
The role involves implementing new functionality, working with teams internally and externally, configuration, system changes, testing, documentation, requirements gathering, salesforce field service and customer support business functions and integration.
Rate – Negotiable
Please apply with an updated resume to matt.stevenson@platform-6.com or call +1 315 277 3100
Platform 6 Ltd is an international leader in Cloud and Technology Talent who specialise in Salesforce.com recruitment within North America, Europe and the UK.
We provide Salesforce.com recruitment services to a wide variety of companies from Consultancies to partners to end users on a permanent, contract and contract to hire basis, working across numerous Salesforce roles such as an Administrator, Developer, Consultant, Integration expert, Implementation specialist, Business Analyst, Project Manager, Program Manager, Tester, Architect, CRM Manager/Director, Trainer/Instructor, Sales, Marketing Automation expert, Technical Lead and many more.
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