Job Details

Salesforce Business Analyst with Omnichannel, Service Cloud, CTI and Voice – Remote working USA

Contract
Opportunity
Remote working USA
Job #3709.
Posted 26/06/2023
Salary - Negotiable or up to $60 per hour (Negotiable)

A leading client of ours is looking for a Salesforce Business Analyst with Service Cloud and OMNI Channel in the USA. You will work remotely on a permanent or contract basis in the USA.

Job Details:

Applicants require :

8+ years Salesforce

Service Cloud – ESSENTIAL

Omnichannel – ESSENTIAL

Salesforce certified – Sales, service

Voice and Telephony – ESSENTIAL

CTI

Degree

Strong communication and client management skills

Lightning, Community, Apex, Visualforce, CSS, HTML desirable but not essential

Service Cloud Voice, Live Chat

The role is to lead the team, design solutions, provide an Omnichannel implementation, service cloud, routing, configure business process automation leveraging flows, leading design strategy, architectural design and Lightning.

Salary – Negotiable or up to $60 per hour (Negotiable)

Please call +1 315 277 3100 or email matt.stevenson@platform-6.com for more details

All our vacancies can be found on our website www.platform-6.com

Platform 6 Ltd is an international leader in Cloud and Technology Talent who specialise in Salesforce.com recruitment within North America, Europe and the UK.

We provide Salesforce.com recruitment services to a wide variety of companies from Consultancies to partners to end users on a permanent, contract and contract to hire basis, working across numerous Salesforce roles such as an Administrator, Developer, Consultant, Integration expert, Implementation specialist, Business Analyst, Project Manager, Program Manager, Tester, Architect, CRM Manager/Director, Trainer/Instructor, Sales, Marketing Automation expert, Technical Lead and many more.

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