Our leading client has an urgent requirement for a ServiceNow Service Delivery / Infrastructure & Operations Manager – you will work in a 6 months contract with possible extension and work in a hybrid role in Ede, Gelderland, Netherlands. DO NOT APPLY IF YOU DO NOT HAVE SERVICENOW OPERATIONS EXPERIENCE.
- 5-8 years ServiceNow (workflow design, service catalogue, reporting)
- ITIL
- Telecommunications
- L1/L2/L3 support
- Infrastructure and Operations
- ITIL v3 / v4 certified
- Managed Services or AMS delivery
- ServiceNow workflows – Incident, Problem, Change, Request, Knowledge Management.
The role involves SLA management, service reporting, governance, support, service management, Infrastructure and Operations, service delivery, service catalogue, SLA’s, KPI’s, interface with stakeholder, customer and delivery, risk management, audit, compliance and ServiceNow workflows.
Rate – 70-80 Euro’s per hour
Please apply with an updated resume to matt.stevenson@platform-6.com or call 44 (0) 1832 776500
Platform 6 Ltd is an international leader in Cloud and Technology Talent who specialise in Salesforce.com recruitment within North America, Europe and the UK.
We provide Salesforce.com and ServiceNow recruitment services to a wide variety of companies from Consultancies to partners to end users on a permanent, contract and contract to hire basis, working across numerous Salesforce roles such as an Administrator, Developer, Consultant, Integration expert, Implementation specialist, Business Analyst, Project Manager, Program Manager, Tester, Architect, CRM Manager/Director, Trainer/Instructor, Sales, Marketing Automation expert, Technical Lead and many more.
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